Privacy Policy

1. Information We Collect

We collect information to provide and improve our Service:

Personal Information

• Email address
• Telegram username
• Wallet addresses (for transactions)
• Trading history and performance data

Automatically Collected Data

• IP address and location
• Device information and browser type
• Usage data and analytics
• Cookies and similar technologies

2. How We Use Your Information

We use collected information to:

• Provide and maintain the Service
• Process transactions and withdrawals
• Send important service updates
• Improve user experience and platform performance
• Detect and prevent fraud
• Comply with legal obligations

3. Data Sharing and Disclosure

We do not sell your personal information. We may share data with:

• Service Providers: Third-party services that help us operate (e.g., analytics, hosting)
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In case of merger, acquisition, or asset sale

4. Data Security

We implement industry-standard security measures to protect your data:

• Encrypted data transmission (HTTPS/SSL)
• Secure storage with access controls
• Regular security audits
• Two-factor authentication (2FA) support

However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

5. Your Rights (GDPR Compliance)

If you are in the EU, you have the right to:

• Access: Request a copy of your personal data
• Rectification: Correct inaccurate data
• Erasure: Request deletion of your data
• Portability: Receive your data in a portable format
• Object: Object to processing of your data
• Withdraw Consent: Withdraw consent at any time

To exercise these rights, contact us at contact@vitrage.ai

6. Cookies

We use cookies to enhance your experience. You can control cookies through your browser settings. Disabling cookies may affect Service functionality.

7. Data Retention

We retain your data as long as your account is active or as needed to provide services. After account deletion, we may retain certain data for legal compliance (typically 7 years for financial records).

8. Children's Privacy

Vitrage is not intended for users under 18 years old. We do not knowingly collect data from children.

9. Changes to Privacy Policy

We may update this Privacy Policy. Changes will be posted on this page with an updated date.

10. Contact Us

For privacy-related questions or requests, contact: contact@vitrage.ai